Viscover™ Webshop Registration
How to place an order online
Ordering Viscover™ products from our webshop is simple. Here we walk you through the process in a few easy steps:
Types of Payment
We offer the various payment methods for Viscover™ products ordered from our webshop:
- Payment on account (30 days after invoice date)
- Payment in advance
- Credit card (Visa, Mastercard & American Express)
When paying on account or in advance, please use the bank details listed under your Customer Account ‘Order History’ button or stated in your order confirmation, which you will receive via email from us. In order for us to process your order as quickly as possible, please make sure that you enter the correct payment amount and please include your order number as the transaction reference. Until payment is met, the delivered goods remain property of nanoPET Pharma GmbH. When paying via credit card, the credit card details will be verified by the Payment Service provider.
Viscover™ products that are ordered from our webshop are shipped solely as insured packages. Shipping costs are calculated automatically based on the destination of your shipment. The shipping costs are independent of the number of units ordered, and are charged per delivery. Our shipping charges are listed below:
- Inland: 11,99 €
- Zone 1: 20,99 €
- Zone 2: 33,99 €
- Zone 3: 39,99 €
- Zone 4: 47,99 €
For more information, as to which zone applies to you, click here. If you require a speedy delivery, you have the option of using ‘Express Delivery’. When placing your order, please let us know that you request express delivery and we will calculate the shipping costs for you. Please note that express delivery costs vary depending on the shipment destination and merchandise value. With standard delivery (as an insured package), the inland delivery time is generally 1-2 business days (6 days max.). If you do not receive your package within 6 days after the specified delivery date, please contact us. The delivery time of shipping abroad depends on the parcel destination and can take up to 14 days. In the case of inland express delivery (as an insured package) the package is generally delivered on the day after postage. For express delivery abroad, the delivery time depends on the parcel destination and may take up to 5 days. The delivery times mentioned above are those specified by the delivery postal service. While we make every attempt to get your products to you as fast as possible, we cannot guarantee delivery times.